Overheard

it’s typical uninspired bubble bullshit from the SF echo chamber.. the good news is mindless valley leadership icons like Dave McClure, Loic and Scoble will masturbate to it being the next flipbook and they will raise a Series A.  Tell them party like a rockstar and live it up, spend every dime because the rides gonna be short and the fall is gonna hurt like a mutha fucker.

 

Let them eat brownies

Dear Governor Brewer,

Just let it go. Have you not already done enough, shining the national spotlight on Arizona for all the wrong reasons?

- SB1070
- Your debate speech (or lack there of)
- Slashing the education budget
- The Birther Bill

Please.. for all that is right in the world… Legalize it (the voters already approved), and tax the fuck out of it. Do we really need to waste more tax dollars on this?

Willy Shakes is Dead, Long live Willy Shakes.

Two years ago (thereabouts) I created a bot on twitter. @IAM_SHAKESPEARE has tweeted nearly 91,000 lines of the Bard’s work and is about 80% thru the 112,000 lines. (read the orignal post)

At first I thought it would just be a fun gag and no one would care. Some 16,000 followers later, and thousands of hilarious RT’s, scrolling through the mentions and RT’s every few days is a sure laugh.

It’s pure comedy to see people add their own one liners and take Willy out of context.
A few recent choice examples:

Clearly Willy’s words are universal.

So Willy will be done by the end the summer, and I asked his followers if he should start over.. Survey says yes. So look forward to Willy starting fresh with the Sonnets and Macbeth (I think was one of his first plays) this Fall.

At first it was a gag, then it got interesting as people took notice.. now I almost see it as a civic duty to add a little culture to the often times inane and shallow conversation on twitter.

Please continue to enjoy. Willy is here for the duration.

What does it take to get a verified account on twitter now-a-days? You should all harass twitter inc. and tell them to make @IAM_SHAKESPEARE a verified account. hehe. Enjoy – @strebel.

Customer Types : Cost of Support

Certain customer types cost way more to support than others.

Let me tell you a story perhaps you have heard before.

Customer A is a big shot tech company everyone has heard of. They need our WordPress hosting as they are tired of running that lone LAMP stack on one of their 150 AWS instances for their Ruby SaaS app. They spend 10′s of thousands of month on infrastructure and the few hundred dollars paid to us to look after their lone PHP app is part of doing business.

Customer B is small marketing consultant. No less awesome then Customer A as they too trust us to look after their WordPress site for but for only $20/mo. They are in business to make money as well and rely on their website for lead gen and marketing.

Customer A and Customer B enjoy the same amount of uptime and support response times, and besides the amount of resources they use, a few plan enhancements, and price they could very well be the same person.

When an issue occurs, say an unplanned reset of on our nodes that results in a few minutes of downtime the difference in the two customer types becomes obvious.

Downtime SUCKS ASS. Any issue that is out of norm SUCKS ASS. We know it sucks, they know it sucks.. there is no hiding the fact it sucks. Regardless of which customer type, we treat them the same when it comes to remedying issues.

Half the time customer A does not even notice a blip, and when they do they generate a support ticket in the tone of “FYI our site is down”. Customer B on the other hand always notices every hiccup, and generates multiple support tickets in the tone of “OMG the sky is falling, WTF my business is ruined!!! You guys suck so bad!”

Now the $25,000 question.
What’s the difference between Customer A and B? I have my guesses, but you tell me your thoughts.

How not to get accepted to YCom or Techstars

To get accepted to these programs you have to apply.

Our company page.ly was not accepted to either Ycom or Techstars this year, because we did not apply. This goes for last year and every year prior. 

I was introduced to David Cohen of techstars through a close friend and was able to engage David in a conversation which led to him suggesting we apply to techstars, and why wouldn’t we. Techstars has a great reputation and seems to be a solid-gold hit machine for churning out hot and ‘successful’ tech startups. Ycom shares this reputation as well.

Why didn’t we apply to what seems like a necessary program to launch a startup these days?

I replied to David that I felt we were a little too far along for the program. We are post revenue, re-investing with monthly cashflow w/ comfortable margins, just hired a 6 figure DevOps guy from revenue, and growing 60-70% by quarter. This does not seem to be in line with the ‘typical’ early-stage startup applying to these programs.

Moving to Boulder,CO for 13 weeks to couch surf or live in a studio apartment while I ‘work on my idea’ in trade of advisement and mentorship, seed funds per founder less then a weeks current earnings and signing over 6% of my company just didn’t sound like a good idea. I’m 33 not 22, married not single, an extroverted tinkerer not a red bull fueled ruby hacker.

When I shared this POV with David he mentioned it was a common objection he hears and pointed me in the direction of 2 blog posts of others in a similar (no longer a startup with a MVP, but not a 10 person funded company either). Here they are.

After reading those it seems that the value of the ‘connections’ you make at these programs is worth it the price of admission. That is a fair argument.

Is it really necessary for a startup to go through a program like these to be successful?

In our case and those of further along startups it seems the primary benefit of programs like this becomes less about the seed capital, or time to flesh out your business and becomes primarily about Access and Valuation.

Access is something hard to quantify. Washington politics it is ALL about access.. the revolving door between lobbyists and political staffers is a well known flaw in our system but that is how it is done. So in this context, does access to investors and the who’s who of the tech industry carry the same benefit? Tech investors are typically tech users and are in order of magnitude easier to communicate with over twitter, facebook, email, their own blog, than it is to say get a 10 minute meeting with a Senator. Tech investors talk about deal flow, and having access to the best deal flow, Startup accelerators like Techstars and Ycom could be seen as an instrument of vetting deals and ensuring quality deal flow to those on the other end. Access to tech writers who gush over hot YC/TS companies as well is valuable unto itself.

People are lazy, if YC and Techstars are vetting deals, investors don’t have to think about/perform their own due diligence investing in them, they just do. Why would an investor take the time to learn about your no name company if they have vetted and certified “graduates” deal flow at the ready. So to this point, startup programs seem to certainly gain you access to these pools of investment funds, making introductions and meetings easier.

Some investor recently wrote that a college education is overvalued. From outside looking in it seems the accelerator programs are essentially doing the same thing. Startup X is a YC09 graduate. Letters after a name is a mark of expertise in some field. How is that any different from being Yale MBA class of 08, or University of Arizona CIS PHD class of 09? So in essence it appears that on one hand they say a college education is not worth what it used to be, but they use a diploma from startup accelerator (YC10) as a way of judging a startup. This is perpetuating the same cycle.. that you have to go to the best ‘school’ to get the best job.

Valuation of a company seeking funding seems to be affected by this phenomena as well and David mentioned it as a selling point of Techstars.

…both [recent graduates] will raise significant series A on much higher valuations than they might have otherwise been able to achieve, due to TechStars.

If you goal is to raise an A, and future B & C money, a higher valuation is likely a good thing. What if your goal though is not to raise after a seed round? David told me that another raise is not always the best outcome and they don’t push companies in that direction should it not make sense. Can startups now expect a 5% 10% even 20% on valuation for adding YC10 to their about page? Is this a good thing overall? Personally it does not sit well with me as it seems to discount the hard work and effort of startups not in the program.

So what?

Could you get meetings through other means? Yes. Could you still get a good founder-friendly valuation, Yes. Could you still build a network of smart influential people, Yes. Will it be harder and more difficult, probably. Are Techstars and YC acting as gatekeepers? No. From all apparent sources they have seemed be similarly aligned with founders after the same things, successful companies. If this trend continues of more accelerators, and more startups applying to them, and the primary benefit becomes out of reach of non participating companies, then it would likely have the opposite effect.

It appears though that it is becoming more and more necessary to participate in these programs and pay the price of admission to gain entrance to the club. The cycle is starting to feed off itself with more accelerator programs popping up, and more startups adding Class09 to their about page as a marketing angle. The tech press is enabling as well washing these new graduates in press, and last I checked they were not expanding coverage of their “bootstrapped and not based in SF, Boston, or NYC tech startup” news beat.

After further conversation with David, I agree with him that the network effect of these programs is real and I am likely underestimating the value of it. I have over time built my own network and value all the connections within it. Certainly adding to it would be a good thing. It is evident by our conversation that he is still accessible and approachable irregardless of whether or not we apply. Kudos.

So we were not accepted to any of these programs because we did not apply. I fully get though it has worked and is working for others and wish them all the greatest amount of success.

Feeling like we have to ‘move to SF’ or ‘apply to YCom’ to be successful by the current measure of the industry just goes against my non-conformist nature. These programs can help, but hopefully remain an option and not become ‘the way’.

Oh wait, we will be in SF this summer.

How to beat Apple’s iphone location tracking

Big brother Jobs got you down?

Solution: Use a gen1 iPhone.  Like me.

Teach you hipsters.. don’t you know the new ironic thing is to not have the latest must-have gadget?

Edge FTW!

WANT

This car is like bacon bits on bacon ice cream. Just that much more amazing.  The R8 GT